A Few Words About Product Quality
Some products simply cannot be substituted. Osborne's trade has always been the top grade of design and manufacturing practices. These practices result in innovative and durable components built to last several lifetimes.
Osborne's ISO 9001:2000 certified approach is to provide products and services that meet or exceed customer needs and expectations. The value of an electromagnetic component (transformer, inductor, power supply) needs to be measured in terms of performance and reliability over time. Osborne components are designed and handcrafted to provide the optimal performance and durability in the most demanding industrial operating environments.
Osborne is committed to increasing the efficiency of your operations by designing durable products that provide long term, maintenance free service. Additionally, many of our products are built to allow cost effective reconditioning, which serves the community through making greater productive use of energy and raw materials.
Osborne's team embraces the philosophy of continuous improvement - based on a statistical process controls, a focus on customer satisfaction, and other Total Quality Management (TQM) practices. We practice TQM techniques daily, and after 16 years of experience, we've made progress on the path to mastery.
We adhere to the formal quality assurance procedures of the ISO 9001: 2000. We build products that require special craftsmanship and attention to detail. It's important that every employee be responsible for the quality of their work. Additionally, we hold our suppliers responsible for the quality of their work. The goal is to deliver exceptional value to our customers.